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The red light belongs to the grinder sewer system that serves your residence or business. If the light is on this indicates that your grinder system is not currently functioning correctly and needs maintenance. Please call the City Office, available 24/7, at 830-598-8741 and report the light to prevent overflow as the tank has limited capacity.
[HALT ALL WATER USE TO LIMIT SEWER OVERFLOW]
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If the tank is overflowing and your light never came on that typically means that the grinder panel is experiencing a power loss. Please call the City Office, available 24/7, at 830-598-8741 and report the overflow. Please have an individual available at the residence who can operate the electrical breakers inside your home or business.
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Your PRV is your Pressure Regulating Valve. The PRV lowers the water system pressure to a level that is deemed safe for household appliances by your plumbing contractor. The City of Horseshoe Bay has higher than typical water pressure due to the hilly terrain. Your PRV is usually located within a few feet of the water meter box on the customers side. It is the customer’s responsibility to maintain or replace your PRV. The exception would be is the PRV was installed before the city incorporated and the PRV is on the City’s side of the meter, if this is the case please call the City, Monday through Friday, 8am – 5pm, at 830-598-8741 and we will replace and relocate PRV at no charge to you.
A PRV (Pressure Regulating Valve) failure can lead to inconsistent pressure at faucets or can result in high pressure that could cause possible damage to appliances.
The customer’s meter shut off is on the customer’s side of the meter. It is a good idea to familiarize yourself and any residents of your household with it’s location in the event of a water emergency requiring you to shut off your water quickly.
If you need help locating your shut off please call the City Office, available 24/7, at 830-598-8741, and request assistance.
Plumbing code requires a customer owned and maintained shut off at every service location.
City Council regular meetings are normally scheduled for the third Tuesday of each month at 3:00 p.m. In order to allow the Council and staff additional time to work on the budget process, the first budget meeting is held in late June or early July and the August meetings are held the last Tuesday of the month. Meetings are held at City Hall, 1 Community Drive, Horseshoe Bay, Texas 78657.
Agendas, minutes and meeting packets for both City Council and Planning and Zoning Commission can be found on the city's home page in the upper right corner: www.horseshoe-bay-tx.gov
Yes, payments can be made online through TrafficPayment.com.
To avoid further charges and a warrant for your arrest, this must be done in person or in writing no later than the initial appearance date listed on the citation. Return to Municipal Court Webpage
New accounts for utility services are established by completing an Application for Utility Service and paying the Security Deposit of $200. You may obtain your application at City Hall, 1 Community Drive next to the primary Fire Station on FM 2147 or complete the application available online (PDF).
Public drinking water is regulated at both the state and federal levels. These agencies require water utility providers to meet specific testing and water quality standards.
The City contracts with the Lower Colorado River Authority to draw surface water from Lake LBJ.
Chlorine is used to disinfect your drinking water by killing common bacteria.
A backflow preventer is a device that prevents unwanted reversals of flow of water or other liquids that could cause harm to people, cause a bad taste, or discolor drinking water. Backflow preventers, known to plumbing and irrigation professionals as backflow prevention assemblies, are required on all landscape irrigation systems and all automatic refill lines for swimming pools, fountains and garden ponds. All irrigation backflow preventers must be tested every 5 years, as well as upon installation or after servicing.