Your Utility Bill

Your utility bill is mailed within the first ten days of each month. The bill reflects water usage for the prior month, plus wastewater and garbage services (if any). Your water meter is read by the City of Horseshoe Bay, between the 10th and the 20th of each month.

Your bill is due by the due date reflected on the monthly statement. A bill not paid in full by the due date will be considered delinquent. A ten percent (10%) penalty is added to the unpaid balance of the bill on the day after the due date. Delinquent accounts are subject to termination of services. The service termination date is approximately twenty (20) days after the due date. The termination notice is included on the monthly billing statement. All delinquent amounts, along with a reconnect charge of $50.00, shall be paid in full prior to reactivation of services. (A $100 service charge is assessed in addition to the $50.00 reconnect fee if service is requested to be restored after regular business hours.)

For your convenience, automatic debit from your checking account or from your Visa or MasterCard credit card is available. You may also mail your payment or pay in person at the City Administration Office. A drop box is conveniently located in the City Administration Office parking lot and a drop slot is located by the main office entrance for after-hours payments.

New Service

New accounts for utility services are established by completing an Application for Utility Services and paying the Security Deposit ($150). You may obtain your Application at the City Administrative Office (next to the primary Fire Station on FM 2147, 300 yards east of 7-11) or select below, complete, sign and return to the City Administrative Office with your deposit.

For your convenience, automatic debit from your checking account or from your Visa or MasterCard credit card is available. Accounts are debited around the 15th of each month. The Direct Debit Application Form must be completed prior to your account being debited and is available at the City Administration Office or may be selected below, completed, signed and returned to the City.

Print the Direct Debit Application Form

The application is a pdf file and requires Adobe Reader to
view and print it. You can download Adobe Reader here -

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	City of Horseshoe Bay
Official Website of the City of Horseshoe Bay, Texas