On February 17, 2021, the Texas Commission on Environmental Quality required the City of Horseshoe Bay, public water system, PWS 1500015, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions that occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 22, 2021.
If you have questions concerning this matter, you may contact Dane Bybee, Plant Supervisor at 830-598-9983 or email at email@example.com.
Due to electrical surges and loss of power during the unprecedented winter storm, the distribution system was depleted due to loss of pressure. The Water Treatment Plants are both functioning at full capacity and the distribution system has been flushed and returned to normal levels. Multiple water samples were collected throughout the city and sent to a certified laboratory for bacteriological testing and returned confirming water is safe for consumption.
If a customer, wishes to contact the TCEQ executive director, please call (512) 239-4691.