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The city maintains a variety of records that citizens may receive through a Public Information Request. Do you need a police report for insurance purposes? Would you like to get information on a property you are interested in purchasing? Simply fill out a Public Information Request form and submit it to firstname.lastname@example.org Go to the City Secretary's page for more information by clicking this link: https://www.horseshoe-bay-tx.gov/528/Public-Information-Requests Please contact the City Secretary's office at 830-598-9943 or via email at email@example.com if you have questions or need additional information.
Citizens can learn more about their Mayor and City Council Members by going to the "Mayor and City Council" page on the city's website. This page includes the name, terms, and contact information for the Mayor and each Council Member. It also includes the City Council meeting schedule for the year, a link to all City Council agendas and minutes, the Mayor's State of the City messages, the Mayor's monthly community messages, proclamations, election information, Council Comments, and a link to the documents covering the foundation of the City of Horseshoe Bay. Follow this link to the Mayor and City Council page: https://www.horseshoe-bay-tx.gov/149/Mayor-and-City-Council Please contact the City Secretary's office at 830-598-9943 or via email at firstname.lastname@example.org if you have questions or need additional information.
Citizens can find a wealth of information about elections held by the City of Horseshoe Bay by going to the "Election Information" page on the City's website. This page includes information on how to register to vote, deadlines for upcoming elections, information on which offices are going to be on the next ballot, the qualifications required to run for Mayor or City Council, and who to contact for questions about campaign finances, running for office and polling locations. Click this link to go to the "Election Information" page: https://www.horseshoe-bay-tx.gov/429/Election-Information Please contact the City Secretary's office at 830-598-9943 or via email at email@example.com if you have questions or need additional information.
The meeting schedule for the City Council can be found on the "Mayor and City Council" page on the City's website. Click this link to go to that page: https://www.horseshoe-bay-tx.gov/149/Mayor-and-City-Council A link to the current year's meeting schedule can be found on the menu of links on the left side of that page. Please contact the City Secretary's office at 830-598-9943 or via email at firstname.lastname@example.org if you have questions or need additional information.
The City Secretary, also known as the Municipal Clerk, is the local equivalent of the US Secretary of State and the Texas Secretary of State. The mission of the City Secretary’s office is to promote open and responsive government through proper recording, maintenance, and preservation of the City’s legislative history and official documents; provide responsive customer service to our citizens and neighbors; conduct fair and impartial City elections; enhance public participation in the municipal government process; and improve public access to municipal records. Contact our office for information about the Mayor and City Council, elections, public information requests for records, ordinances, resolutions, proclamations, and legislative activities. You can learn about the City Secretary's office by following this link to the City Secretary's page: https://www.horseshoe-bay-tx.gov/156/City-Secretarys-Office Please contact the City Secretary's office at 830-598-9943 or via email at email@example.com if you have questions or need additional information.
The City of Horseshoe Bay City Council meetings are held at City Hall, 1 Community Drive, Horseshoe Bay, Texas 78657. Please contact the City Secretary's office at 830-598-9943 or via email at firstname.lastname@example.org if you have questions or need additional information.
The monthly messages from the Mayor can be found on the "News from Mayor Clinesmith" page by clicking on the following link: https://www.horseshoe-bay-tx.gov/684/Mayors-Message
The City Council meeting agendas and minutes can be found on the City's website on the Home Page, the "Mayor and City Council" page, and the "City Secretary's Office" page. Click the following link to go to the Agenda Center on the City's website where agendas and minutes are located: https://www.horseshoe-bay-tx.gov/AgendaCenter/City-Council-2
The City Secretary's office is open Monday through Friday from 8:00am to 5:00pm.
Have you ever wondered what the differences are between the City government, HSB Resort (Declarant), POA (Property Owners Association) and the ACC (Architectural Control Committee)? The answer can be found in the document titled "Four Partners of HSB (City, POAs, ACCs, Resort)" by clicking this link: /DocumentCenter/View/3307/HSBay-Partners---Current
The red light belongs to the grinder sewer system that serves your residence or business. If the light is on this indicates that your grinder system is not currently functioning correctly and needs maintenance. Please call the City Office, available 24/7, at 830-598-8741 and report the light to prevent overflow as the tank has limited capacity.
[HALT ALL WATER USE TO LIMIT SEWER OVERFLOW]
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If the tank is overflowing and your light never came on that typically means that the grinder panel is experiencing a power loss. Please call the City Office, available 24/7, at 830-598-8741 and report the overflow. Please have an individual available at the residence who can operate the electrical breakers inside your home or business.
Your PRV is your Pressure Regulating Valve. The PRV lowers the water system pressure to a level that is deemed safe for household appliances by your plumbing contractor. The City of Horseshoe Bay has higher than typical water pressure due to the hilly terrain. Your PRV is usually located within a few feet of the water meter box on the customers side. It is the customer’s responsibility to maintain or replace your PRV. The exception would be is the PRV was installed before the city incorporated and the PRV is on the City’s side of the meter, if this is the case please call the City, Monday through Friday, 8am – 5pm, at 830-598-8741 and we will replace and relocate PRV at no charge to you.
A PRV (Pressure Regulating Valve) failure can lead to inconsistent pressure at faucets or can result in high pressure that could cause possible damage to appliances.
The customer’s meter shut off is on the customer’s side of the meter. It is a good idea to familiarize yourself and any residents of your household with it’s location in the event of a water emergency requiring you to shut off your water quickly.
If you need help locating your shut off please call the City Office, available 24/7, at 830-598-8741, and request assistance.
Plumbing code requires a customer owned and maintained shut off at every service location.
Public drinking water is regulated at both the state and federal levels. These agencies require water utility providers to meet specific testing and water quality standards.
The City contracts with the Lower Colorado River Authority to draw surface water from Lake LBJ.
Chlorine is used to disinfect your drinking water by killing common bacteria.
A backflow preventer is a device that prevents unwanted reversals of flow of water or other liquids that could cause harm to people, cause a bad taste, or discolor drinking water. Backflow preventers, known to plumbing and irrigation professionals as backflow prevention assemblies, are required on all landscape irrigation systems and all automatic refill lines for swimming pools, fountains and garden ponds. All irrigation backflow preventers must be tested every 5 years, as well as upon installation or after servicing.
Storm water runoff is water that flows after a rainfall. During rainstorms, water drains off driveways, parking lots and streets picking up pollutants while flowing to the storm sewer system. Once storm water enters the storm sewer system of inlets, pipes or channels, it flows downstream to the nearest creek, lake or river.
Urban runoff also flows to the storm sewer system. Urban runoff is water from irrigation, over watering, car washing and other sources that travel into the street picking up pollutants.
To report illegal dumping into our storm drains or waterways, contact the City at 830-598-8741.
The largest source of storm water pollution are pollutants such as litter, pet waste, pesticides, fertilizers, leaves and yard clippings and automotive leaks and spills. These materials are swept away with the storm water and produce what is referred to as non-point source pollution.
Harmful bacteria, chemicals, sediment and litter enters or blocks the storm drain and leads to flooding, impaired water quality and endangers the health and habitat of local wildlife.
The water that goes down the sanitary sewer system (from sinks or toilets) flows to a wastewater treatment plant where it is treated and filtered prior to entering any water bodies.
The stormwater and urban runoff water that flows down driveways and streets and into the storm sewer system flows directly to our creeks, lakes and rivers. Anything that enters a storm sewer system is discharged untreated into the water bodies we use for swimming, fishing and providing drinking water.